Why Honda May Deny Your Lemon Law Claim For The Buyback Program

Complaints from many Honda customers point to a serious problem with the manufacturer’s vehicles. As such, many try to file claims under the lemon law, which protects consumers who buy or lease defective cars.

The law does this by giving them one of the following options: 

• Buyback 
• Cash and keep 
• Replacement 

Although filing a claim is the first step in securing your potential settlement, it doesn’t guarantee that you will receive them. There are several reasons why this could happen:
 

 

Testing Your Resolve

One major reason why car manufacturing companies deny claims is to see if you would give up or persist. They do this because they are aware that not everyone is very knowledgeable about the law. Also, they know that most do not have the luxury of time to pursue their case for long. As such, they try to make the complainant give up in frustration after being forced to work hard. Either that or they make them wait a long time for a resolution of their case. 

Also, some others may try to delay your claim in a passive-aggressive manner to see how resolved you are. This is why it is best to get a knowledgeable lemon lawyer who has a good understanding of the law. This way, you can be sure that all the tricks of the automakers would not in any way affect your claim. 

Lack of Knowledge

In many cases where customers’ claims were denied, it was because the automaker was unaware of relevant facts. One major reason for this is that most will not gather all the information you need. These records are documents that prove that the vehicles are defective. Due to this lack of information, it becomes difficult for them to address the case correctly. Rather, they evaluate the case based on an incomplete picture. 

Further, although it should be up to the manufacturer to gather this information, the company typically relies on its customers. It could be that there was a communication breakdown between the dealer and Honda. Thus, to be on the safer side, it is better to ask your attorney to help you get this information. Do this instead of having Honda present it to you. 

If you are denied the Honda buyback program, collect all evidence that proves your case. Although ignorance is never an excuse, it can be a factor in some unsuccessful claims.

 
Watch: Your Ultimate Resource: Understanding the Honda Lemon Law Buyback Process

 

Overreaching Claims

Of course, the manufacturer bears most of the blame for any denied claim—but you’ve also got to think about your part in it. Some customers go to great lengths in making their claims, whether they’re true or not. Consequently, the claims are not reasonable given the situation. As a result, in cases like this, Honda has no choice but to deny such claims. 

For example, a complainant once insisted that Honda pay him millions of dollars as compensation; he demanded the Honda buyback offer as well. All this for a defective vehicle with minor issues. In this case, Honda straight out denied the claim. This is because the amount the claimant requested far exceeded what he was entitled to for the defects. 

Cases like these make it difficult for legitimate lemon owners to make their claims.

Ulterior Reasons

In some cases, lemon law claim denials may not be a result of ignorance of the law or facts. Instead, it may be because the manufacturer has a vested interest in discrediting those claims. While this may sound far-fetched, you will be shocked at how common it is. 

For instance, take a scenario where a consumer’s right to file suit will soon expire. Here, the manufacturer may try to delay the claim until the statute of limitations expires. Another ulterior motive for your claim getting denied is if the manager needs a budget cut to secure a promotion. As such, they may decide to increase their chances of this by frustrating your case. Thus, even though your case is valid, the manager will refuse to comply with it. leading to its denial. 

There are many other motives for denying your claim over which you have little to no control. The best way around this is to get a knowledgeable lawyer who will appeal any denials made for the personal gains of the company. 

Ignorance Of The Lemon Law

Although many employees of Honda and other manufacturers have some knowledge about the lemon law, not all of them are completely versed in its basic tenets. This can be hard to believe, but it is true: Employees at these companies do receive training on how to make cars (and keep customers happy) but they aren’t taught the fundamentals of consumer rights.

As such, cases that otherwise would qualify for lemon law may get denied the Honda buyback program as a remedy. For instance, in a case where an employee told a complainant that his/her repair attempt is not enough, it may cause a delay in the person making his claim in time. 

Legal Defenses

Finally, while many of Honda’s claims are indeed legitimate and should be paid out to its customers as promised, sometimes the company denies a claim for reasons that have nothing to do with fraud or technicalities, they simply may not meet the qualifications. If this is the case, Honda has all the right to deny the claim based on legitimate reasons.

Conclusion

If you have at one point or another had your claim denied, it may be for one of the above reasons. Also, if you are just filing your lawsuit, take note so you do not fall to the tricks of the manufacturers. 

Why It’s Crucial To Have Good Legal Representation

Dealing with automakers after learning you have a lemon can be difficult. And this may be worse especially if the manufacturers are uncooperative. Why not choose a skilled California lemon law attorney to present your strong case? You will need this since you would need to have enough supporting evidence. You may get in touch with our staff right now by filling out the form above or giving us a call at (323) 553-7525. We will expertly assess your case to decide the best course of action and guarantee the choicest outcome for your case.